F.A.Q.s

What is included in pipette preventive maintenance?

Pipette preventive maintenance is included with EVERY level of calibration.

Preventive maintenance includes:

  • Full internal & external cleaning of pipette
  • O-ring & seal are replaced OR pipette piston is greased (depending on the brand)
  • Minor repairs (Pipette tip cone, tip ejector…etc)

How do I order on-site pipette calibration?

How do I order on-site balance | scale calibration or repair?

How do I order mail-in pipette calibration?

Please call or email us for your FREE pipette service return kit. We will provide you with a shipping box that has special foam inserts for your pipettes & a shipping label to send us your pipettes

What is included in balance | scale preventive maintenance?

Laboratory balance or scale preventive maintenance includes:

  • Full internal & external inspection of your laboratory balance or scales
  • CLICK HERE to get a full overview of our balance & scale calibration services

How do I get The Lab People’s ISO:17025 A2LA accreditation certificate for calibration?

  • CLICK HERE to view our A2LA ISO:17025 certification

What calibration software does The Lab People use for pipette calibration?

Pipette tracker
Overview of the pipette tracker software:

  • Pipette tracker is a FDA validated CFR 21 part 11 calibration software
  • Pipette tracker has all manufacturer’s calibration specifications preloaded
  • Pipette tracker will adjust for environmental factors such as temperature and barometric pressure.
  • Please contact service@labpeople.com for any questions regarding the pipette tracker software

How do I order weight calibration or validation services?

What is ISO:17025?

  • ISO/IEC 17025: 2005 – A quality framework for device independent calibration.
  • CLICK HERE to view our accreditation

What is ISO:8655?

  • ISO/IEC 8655 – A quality framework for pipette calibration
  • Contact us with any questions you have regarding ISO:8655 – service@labpeople.com