• What is included in the pipette preventative maintenance?

    Pipette preventive maintenance is included with EVERY level of calibration.

    Preventive maintenance includes:

    • Full internal & external cleaning of pipette
    • O-ring & seal are replaced OR pipette piston is greased (depending on the brand)
    • Minor repairs (Pipette tip cone, tip ejector…etc)

  • How do I order on-site pipette calibration?

  • How do I order on-site balance | scale calibration repair?

  • How do I order mail-in pipette calibration?

    Please call or email us for your FREE pipette service return kit. We will provide you with a shipping box that has special foam inserts for your pipettes & a shipping label to send us your pipettes.

  • What is included in balance | scale preventive maintenance?

    Laboratory balance or scale preventive maintenance includes:

    • Full internal & external inspection of your laboratory balance or scales
    • CLICK HERE to get a full overview of our balance & scale calibration services

  • How do I get the Lab People's ISO:17025 A2LA accreditation certificate for calibration?

    • CLICK HERE to view our A2LA ISO:17025 certification

  • What calibration software does The Lab People use for pipette calibration?

    Pipette tracker

    Overview of the pipette tracker software:

    • Pipette tracker is a FDA validated CFR 21 part 11 calibration software
    • Pipette tracker has all manufacturer’s calibration specifications preloaded
    • Pipette tracker will adjust for environmental factors such as temperature and barometric pressure.
    • Please contact [email protected] for any questions regarding the pipette tracker software

  • How do I order weight calibration or validation services?

  • What is ISO:17025

    • ISO/IEC 17025: 2005 – A quality framework for device independent calibration.
    • CLICK HERE to view our accreditation

  • What is ISO:8655?

    • ISO/IEC 8655 – A quality framework for pipette calibration
    • Contact us with any questions you have regarding ISO:8655 – [email protected]

Ready to get started?

The Lab People is proud to have more than 40 years of experience in providing quality calibration and repair. Our team is dedicated to providing accurate and precise calibration on your pipettes, laboratory balances and test weights every time, or your money back!

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